PRIVACY
This Privacy Policy outlines how WEST-MODA (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.west-moda.com (the “Site”), which is hosted on the Shopify platform.
By accessing or using our site, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We collect personal information to process orders, support customer service, and improve your experience on our website.
Types of personal data we may collect:
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Biographical Data: Name, surname, and date of birth
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Contact Data: Email address, shipping and billing address, phone number
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Sales Data: Payment method, cardholder name (limited data), shipping method, and related support inquiries
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Purchase Data: Product details, size, model, pricing, collection, cart activity
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Navigation Data: Pages visited, cookies, browser/device information, IP address
HOW WE USE YOUR INFORMATION
Your information is used to:
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Process and fulfill purchases
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Send transactional communications (e.g., order and shipping confirmation)
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Offer customer support
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Personalize your shopping experience
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Improve website performance and security
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Comply with legal obligations
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Prevent fraud and misuse
SHOPIFY'S ROLE IN YOUR DATA
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase (e.g., credit card), then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your transaction. After that, your purchase information is deleted.
Shopify adheres to all major data protection laws (such as GDPR, CCPA, etc.). You can learn more by reviewing Shopify’s Privacy Policy.
SHARING OF INFORMATION
We do not sell or trade your personal information. We only share it with:
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Shopify (our e-commerce host)
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Payment processors (e.g., Shopify Payments, Apple Pay, etc.)
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Shipping carriers (e.g., DHL, USPS)
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Analytical and email marketing tools (only if opted-in)
All third-party services are used strictly for order fulfillment, website function, or communications and are bound by confidentiality agreements.
COOKIES & ANALYTICS
Shopify uses cookies and similar tracking technologies to enable essential website functions, remember cart contents, analyze traffic, and personalize ads (if applicable). You may control cookie preferences in your browser settings.
DATA SECURITY
We take precautions to protect your personal data, but no method of online transmission is fully secure. By using our site, you acknowledge this risk. Shopify maintains a secure infrastructure and is PCI-DSS compliant.
YOUR RIGHTS
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request data deletion
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Withdraw consent for marketing
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File a complaint with a data protection authority
For any such request, email us at info@west-moda.com.
POLICY UPDATES
We may update this Privacy Policy as needed. Any changes will be posted here with the date of revision. Continued use of the website after changes implies acceptance.
Last updated: June 2025
CONTACT
For questions or data-related requests, reach out to info@west-moda.com